Disruption in Marketing Concept
1. The nature of promotion in marketing changes from interruption to permission, the approval of viewers without an editorial intermediary such as the mass media. Promotions in the era of mass media are interruptive or interrupting. Advertising can be done by interrupting viewers while watching an event. For example on a television program, Dangdut Academy, there are various advertisements inserted into the event. The level of exposure to the advertisement to the viewers was very large, even though the viewers had a remote control, because many viewers did not want to risk losing an event because they moved television channels. Besides, on other television channels, there is also a possibility that there are advertisements.
In internet interactive media, viewers have very many choices compared to when using mass media. Viewers can choose the theme they want on the search engine, then read see and listen to a presentation, both in the form of text, sound, image, and combination.
If the ad interrupts in interactive media, viewers will fight by ignoring it or marking it as spam. There is a tendency, online platforms such as search engines, e-mail, and social media provide facilities to deal with spam. So that bombarding viewers with advertising messages as is often done in the mass media, is no longer valid or at least the effectiveness decreases in internet media.
How to encourage viewers to be willing to pay attention to advertisements. The opportunity that can be done in the middle of interactive media is by giving them information or entertainment first. Compiling information according to the needs of the audience, it is very possible to do in e market needs information has been tracked and mapped on search engines and social media.
Another way to get their attention is to place ads on only interested people. When the offer in the advertisement matches the needs of the market segment, they feel undisturbed. Search Engines and social media provide facilities to customize advertisements with people who have interests. Information technology supported by Artificial intelligence is able to identify viewers’ interests.
Artificial intelligence’s way of working to recognize one’s interest is as follows. Internet users can track their profile, not only from what he wrote on the form, but also what he did. Google not only knows someone’s profile from the form he wrote in the e-mail (name, address, telephone number), but also records what someone writes on the search engine, what web is widely read, how long to read a particular web, or a particular movie broadcast . The track record on the search engines is analyzed by an artificial intelligence engine to identify their interests and what advertisements and content are appropriate for them. Marketing character changes from interruption to data-based marketing and is increasingly personal.
Facebook also records not only data that viewers write on forms, but also records what status is written, photos, videos shared, and what their reactions are to the status of others. Artificial intelligence Facebook is able to detect even photos they upload and make it as a signal of their interest. Suppose there are people who have never written cats on their status, but he uploaded photos of cats, Facebook technology is able to identify photos of the cat and be used as a signal to recognize interest. Not only photos, technology is now able to recognize videos uploaded by someone, and make it a signal to recognize their interests.
2. Mobile internet devices that can be carried everywhere will be a trend that is widely used by people. It’s not only smart phones, but also clocks, glasses, will be widely used. That is not only an opportunity for gadjet marketing but also completes marketing with market profile data. The more mobile devices used, the more market profile data can be identified. If many use bracelets, the market profile data will show more details about the places they often visit, about their activities, their level of health and so on.
3. With the strengthening of the use of information technology, marketing competition with information technology-based will strengthen. There is a race to get more with and adjust between products and market interests. Product and service offerings are based more on market needs. Proximity to viewers is getting stronger, transparency between marketers and customers is getting bigger. This is increasingly becoming the standard and demands of customers. Customers want marketers to be more responsive in communication. Companies that only deliver messages and leave without caring about customer responses will be abandoned, both by customers and by algorithms of social media and search engine platforms.
With the ability to track market response, market metrics