Disruption business is real. It triggers a new perspective on business and marketing. Nokia CEO, Stephen Elop, cried. “We did not make any mistake, but somehow, we lost”. It happened during a press conference announcing the acquisition of Nokia by Microsoft in 2013. As he said that, all the management team, including himself, cried sadly.
In the GSM generation, Nokia is the market leader in the world. In 2007, Nokia controlled 50% of the world’s mobile market. Furthermore, since 2010, Nokia market continues to fall to 3.1%.
Good Business in Disruption World
Until now, the Nokia brand still has a positive brand association. Nokia does not make broken products. The product is in line with quality expectations. Nokia also has good after-sales service, such as warranty. a good resale value in its Symbian Class Category.
Nokia has great innovations. Its famous products are easier and comfortable to wear. Loud noise – from monophonic to polyphonic to sounds of the sound system. Nokia pioneered technology that is user-oriented, user-friendly products. The motto, the technology that understands you. The Nokia snake game on the HP screen is a great idea in its day. It’s an idea that meets the human need to play.
But in fact, it is not enough to keep his business. Nokia has performed well in its business to become the most popular Symbian mobile phone. But the market trend has shifted. Although Nokia is the best Symbian mobile phones, the trend moves to the blackberry and then to the Android and iPhone types. Nokia tried to take up with making products such as Blackberry, Android, and iPhone, but could not stem the development of Samsung and iPhone.
Late to Respond Market Change
Later realized, Nokia stuck on innovative features improvements to existing products and services. While other companies are moving in the other direction, that is reacting to the innovation apple that offers smartphone products in 2007 with touchscreen features and thousands of applications. Samsung reacts quickly to the category of this smartphone by presenting Android-based smartphone in 2010. While Nokia updates Symbian software by launching Symbian 3, but not popular. Two years later, in 2012, Samsung became the market leader, defeating Nokia, grabbing the world’s largest market share in the mobile phone field. Nokia, the company that once ruled this mobile phone market gradually abandoned the market.
What happens to Nokia is late in reacting to a market that is experiencing a change of interest in the category of product category of Symbian to Android and iPhone category. Conventional Symbian categories that previously met the market need for communication became irrelevant, as the market opted for a new category of communication needs.
In the disruption business, we need to update marketing program that easy and fast to adjust behavioral market change. We need market intelligence, market research that sensitive to market change. Value proposition and business model offer that flexibility.
Imagine you found passionate business ideas. You start and running a business that follows your passion. Even though you experience hard times and problem, you never quit. You have the big power to do a business journey. Wonderful.
But how long? You ask for your self, what if your passion has no market? What are another criteria for good business ideas? How to evaluate the feasibility of business ideas? Is your business worth pursuing?
1. Know Your Self
Identify and create a list of what are your skills, what are your passion? Ask for yourself:
What repeated and longtime activity that you never bored
What activity that you never mind if you never get money?
Then, maybe your passion is sewing, scrapbook, pottery. That is passionate about making something.
Then, what if your passion is playing game? No one gives money to play a game. Find a job that similar to playing a game but helpful. For example, social media advertising manager.
2. Look Your Environment
After you study your mind, your passion, your knowledge, your skill. study the world around you. That is your existing hobbies, your daily life, and job.
What is your job or task that you are struggling because you have a problem? What problem that you can not resolve?
You solve the problem first, then get it as business ideas.
If you get an answer, see people like you. How many people like you that have the same problem. If so many people that have a problem similar to you, that is passionate business ideas. You are not only found something that you passionate but also you found feasibility.
3. Check Market Demand Online
Sometimes, it is not easy to measure how big market. You can try research market by online.
Make a list of keyword from imagined people that need your offer. Write your keyword on search engine. That is a list of another offer to solve the same problem. If not, you are the only one that offers to solve the problem. If you have so many competition, check their traffic, engagement, and sales. You can check in google.com, google trend, google keyword planner in AdWords, fanpage in facebook. Click here for tutorial how to check market online.
Specific advertising techniques or persuasion are not lasting or always work. That is learning point from the history of advertising in America. Even though they are not at all discarded, enriched with new strategies.
There is competition among advertisers that often make some technique saturated. The audience also has experience, sometimes bad. So it makes them immune to the mere technique of persuasion. So to build attraction, it is not only by play at the level of advertising but also products and services, as well as distribution channels.
We will show you the history of advertising.
Headline in the History of Advertising
In the beginning, since American issue the first magazine in America in 1741, a headline with the title of the product is enough to attract and persuade people. It’s used by many people to advertise in magazines. Create a headline that describes a shopper, profession, the product is enough.
The Superlative Claim Era
Samuel Johnson commented on the year 1758 about advertising, whatever is common is not interesting. His commentary has a deep impact to the history of advertising until now.
So many ads so much in his era, so there are unread. Advertisement needs to grab attention by enlarging appointments among so many advertisements.
Then the ads compete to make the claims as the best product. The headline that claims to be the world’s best product grows like mushrooms in the rainy season.
Then, a new era begins. Headline with great promise is no longer appealing, and then comes the breakthrough of advertising using plain language.
Useful Plain Language Era
In 1870, John E Power offered a short, to the point advertising style, honest and convincing. How does Power convince? By giving a reason, why buy the advertised product.
This advertising style is named “Powers’s Style”. His famous saying, “if the truth is not worth speaking, fix it”.
Nevertheless, there are still many ads that make excessive and deceptive claims. Drugs are packed in syrup and then sold to mothers and children. There are also ads about drugs that later became known as dangerous drugs.
Mail advertising Era
Direct Mail Advertising appears as a breakthrough to attract the attention of the market.
Advertisers send postcards and even catalogs to targeted markets. American President Grover Cleveland signed a free mail delivery. Then the direct mail ads create the bubble that excessive for the audience.
Branding and Packaging Era (1901-1910)
Advertising competition through various media more high competition. Breakthroughs appear to perform better than others, with brands and packaging. Building this brand builds influence into the market through campaigns. This campaign is a series of ads to influence the market, not once two ads. Advertiser creates several kinds of the channel of communication, such as Zeppelin, air balloon.
Some brands even survive today, such as Coca-Cola, Quaker Oats, Lifebuoy. Their work is supported by advertising agencies, not done alone.
Advertising agencies are mushrooming and becoming an industry and lasting until now.
In 1906, the American Congress objected to unproven advertising claims. They make regulations about food and beverage advertising.
Consumtivism Era (1921-1930)
In this consumerism era of ease of payment offered through credit for consumer goods, such as refrigerators, ovens, stoves, cars, radio. Product sales increase. The advertising budget is getting bigger to boost demand. This large advertising budget is included for claims that have proven to be false.
Science play key important role for history of advertising. In 1923, advertising was studied scientifically, about scriptwriting strategies and product claims. Ads are designed for effectiveness by tailoring to customer attitudes and behaviors. Ads focus on clear product claims based on information obtained from market research.
In 1929, the American stock market fell, signaling the start of a great depression era. Many businessmen cut advertising costs. Unemployment spreads in America population.
Soap Opera Era (1931-1940)
The great depression era gives pressure on the print media business. The spread of media has dropped dramatically, the print media’s income from advertising has declined.
Entrepreneurs switch advertising to a radio. Radio became a famous entertainment center. Entrepreneurs create advertising or sponsor for radio include opera. Radio theater is growing rapidly.
Amid the cost of advertising slumped while ad competition is also tight, advertising costs are no longer an option, a breakthrough to attract the attention of viewers by doing differentiation. Advertisers focus on how products differ from competitors.
War, Phone and Television Era (1941-1950)
War propaganda spread in the variety of media channels, along with commercials. For viewers, ads are getting crowded, crowded, chaotic, and noisy. John Caples pioneered the research and tests of various versions of advertising and audience reactions.
Although the advertising watchdog has been established, the lie of ad claims can still be done by the support of figures who are considered to have the authority of knowledge, such as doctors.
A new media emerged in 1941, Bulova Clocks, commercial television. This television is capable of arousing the interest of viewers. Television stations have sprung up. In 1946, America had 12 television channels. At that time half the population of America has a phone.
In order to compete in the midst of this tight competition, Rosser Reeves, of Ted Bates Agency, introduced a new breakthrough in advertising. The breakthrough is unique selling proposition (USP). It builds the image of product benefits, beyond quality and comfort. The USP selects unique product benefits or different from competitors’ products.
Creativity Era (1950-1960)
The advertising business is growing rapidly, especially on Madison Avenue.
Creative teams and artists play important role in the creation of advertising and advertising scripts. Television ads are also the preferred media of advertisers.
The advertising strategy that is widely used in this era to identify products with a person’s character.
Ads do not always talk directly to the product but talk characters. Suppose Marlboro cigarettes featured cowboy characters. Jutsu is used until now. With the ad’s support, Marlboro posted the largest sales in the world.
Ogilvy’s famous ad, “Hathaway Man” is selling T-shirts, but the show is a character director with a collared shirt and ties with the sunglasses next door. The ads are as stylish as news, so readability increases. This ad gets great attention and sales. This is played important role in the history of advertising.
Consumer Revolt Era (1961-1970)
In the decade, there are so many of advertisements in multiple channels. People bore to read advertising. Consumer refuses and opposes ads include creative advertising.
Ads advise people to conformity or follow the others. In this era of encouragement for different or individuality. This individuality is not selfish but the courage to display a personal character that is different from the average person.
In this era, advertising adapts to an artistic approach rather than a scientific approach and celebrates individuality. Pepsi identifies its products with the new generation. Headlinenya, You are in the Pepsi generation. 7 Up distinguishes himself with “Uncola drink”.
Due to strong consumer resistance, advertisers publish indirectly, but through support for popular events. Super Bowl, sporting events began airing on CBS and NBC, in 1967. Advertisements were inserted on the show. How to advertise like this still lasts until now. That is breakthrough in an age of consumer revolt. This is playing important role in the history of advertising.
Brand Image Era
In this era of developing industries, the industry produces products and they need advertising to help sell more products.
There is a tendency to use dirty advertising, so the American advertising association sets up an agency, the National Advertising Review Board to monitor advertising.
Meanwhile, US Congress banned cigarette advertising.
The ads compete to look good, including using good songs. Ads in the form of songs, even interested and get requests on the radio.
In this advertising high competition, Herbert Simon, Al Ries, and Jack Trout make a conceptual breakthrough that allows small and medium entrepreneurs to compete amid tight advertising.
The background of their idea is, in the era of a flood of information and advertising, advertising is warfare to get attention from the audience. Their attention is rare and valuable. So according to Simon.
Al Ries and Jack Trout continue on Simon’s thoughts, offering positioning strategies seizing the viewer’s mind. Consumers recall about 7 brands even less in one category. Small and medium-sized entrepreneurs have the opportunity to grab attention if the product is imaged exclusively for the needs of special market segments.
For example like this. Players and brands of soap are numerous. To capture market attention, Dove does not compete in the soap category, but makes a new category, not soap but a moisturizer, although its function and shape are like soap. The purpose of this category is to win the attention of the viewers.
Jack Trout inspires the advertising competition to not only compete on products, prices, packing, but compete in other categories, eg specifically designed for certain types of groups, specific characters, a certain age, gender, certain level of education, certain hobbies and so on. Soap is also divided into several categories, beauty soap, health soap, children’s soap, acne prevention soap, liquid soap, soap durable, and so on.
High Mass Consumption (1981-1990)
In this era, in America, people love to spend money to look cool by shopping. Body care and beauty products are very popular at the time.
Probably tempted by a growing market cake, there was a looser regulation of advertising. This triggers infomercials, which are television programs similar to other television show, but actually advertisements. The form can be a talk show, product demo, which is guided by the artist or person who is considered to know. Advertising time is much longer. This is played important role in the history of advertising.
Integrated Marketing Era (1991-2000)
The growing number of products and market competition, making advertisers aware that advertising alone is not enough to drive sales.
The business of sustainable sales requires an integrated effort: 4P: Products (Promotion), Place (location), Price (price). It was the old idea of Jerome McCarthy, an idea that emerged in the 1960s, but began to become popular during that decade, as competition grew louder.
In Indonesia, Hermawan Kertajaya formulates a variety of marketing theories into a comprehensive model that involves various elements, including employees, investors, consumers, technology, management, and so forth.
Hermawan Kertajaya combines various kinds of theory into one integrated concept system.
In this decade more consumers have the option of rejecting television advertising, with the Tivo program. Tivo’s a TV show recorder. With the Tivo, they can choose the preferred event, including through advertising.
In this decade the internet became popular. Netscape browser program created (1993) provides the convenience of surfing the internet. Search engines like yahoo, AltaVista, Infoseek, the Web sprung up and linked to search engines or search engines. Consumers are increasingly in control of selecting information of interest.
In this era of advertising, among others, make the web and do search engine optimization (search engine optimization).
At the end of this decade (2000), Google launched Google Adwords that featured ads in the search engines as well as the webs contained therein. Its ads are shaped like news, resembling an article. And the contents of the ad also adjust to the keywords sought by the audience.
In this decade began many people who have mobile phones. So advertisers take this opportunity to promote sales over the phone.
Social Media Era (2001-2010).
In this decade, spam evolved in the web and email. Promotional phones are also getting more and more So as to encourage the emergence of Do Not Call institutions that regulate the use of a telephone for promotion as well as spam email.
In this decade social media emerged in favor of people, offering a more immediate two-way interaction. In social media, intense promotion is also done by advertisers, but some get resistance from users. Facebook itself tends to reduce unilateral promotion.
Google and Facebook provide advertising opportunities that match the interests of the audience. They provide algorithms for detecting audience interest and delivering advertisements to the interests of the audience.
In addition to the opportunities given by facebook and google, advertisers attract attention by creating articles, images, and videos that seem neutral, in the end, there is a sponsored message.
Because the interaction is immediate, advertisers are increasingly being demanded to have a concern for consumers’ feelings and lives. They form and deliver the things they need for free. As the bonds get stronger, advertisers insert them with sponsored messages relevant to their needs. Fisher creates fishing groups, marketing software vendors create internet marketers groups that guide young people to do business online.
Advertising in this era uses social media algorithms and search engines to find the right people. In addition, by forming a community to build closeness. This is playing important role in the history of advertising.
Customer Centered Era 2011-2018
Social media, search engines, and advertising are increasingly likely to be more customer-oriented. Facebook is increasingly reducing the commercial post portion of Fanpages and emphasizing friendship. Google tailors ads to audience behavior in browsers and search engines. The ads displayed are relevant to the interests of the audience. Ads that appear not only depends on the articles we just open, like Google do before, but in accordance with the interest of viewers who are tracked in the browser and search engines.
In this situation, the advertiser first understands the customer in more detail. This makes it possible in the present era than the previous era. Advertisers are trying to understand the tasks, pain, and enjoyment that customers feel and experience. Furthermore, advertisers design their products according to their specifications.
Not enough with that, advertisers provide free content support first, from storytelling, articles, videos, lessons, training, entertainment and so on. They also pay attention to the customers. Thus, advertisers get their blessings when giving ads to them. Seth Godin said this trend as permission marketing. This is playing important role in the history of advertising.
Easy Question as Soft Selling in Social Media. Easy questions trigger audience engagement to answer. Questions that everyone can answer. Someone thought it was a silly question. The problem is, if the question is difficult, even less provoke people to answer. Their answer is important to signal to Facebook that meaningful conversation takes place and Facebook needs to push that status into more newsfeed and more comments will be made.
What are the benefits of these questions? The benefit is that if they comment on the status-easy status, your status will be prioritized to appear on their newsfeed.
Easy Question and Facebook Algorithm
This strategy is outsmarted the Facebook algorithm. This year right, Facebook will be more prioritize meaningful conversation. The priority is translated into programming languages, such as the status that provokes comments with the number of words that many will be prioritized in the newsfeed.
Maybe in the future, this is no longer effective. Currently, facebook detects short comments. We can still create a status that provokes long comments for instance.
What are the 3 most useful things on facebook?
What is your first job?
What is your breakfast menu?
What time do you go to the office?
Why are you shopping online?
What color of clothes do you like?
What’s the scariest horror movie?
What do you think about our products?
And many more easy questions. This easy question is suitable for submitting on personal status, fan page, group.
The question can be delivered in quiz form. The quiz provoked high involvement. 8 of the 10 most distributed articles are quizzes. With quizzes, people will be stirred to declare who he is and perform in public. With quizzes, people can convey their tastes, attitudes, and achievements.
The quiz has a viral tendency because the quiz contest will like to share it with the intention of expressing his attitude, and his attitude has a supporter so there is no fear of ridicule of his friend.
Easy Question as Soft Selling look fool, but effective to trigger engagement in social media.